FAQs - Frequently Asked Questions

You'll find below some of the common questions we get asked both before and after buying pickup truck accessories from us.
If you have other questions, please just email us by clicking here.

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  • Pre Purchase Questions
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Need Help?

If you have an issue or question that requires immediate assistance, you can email us by clicking here

Or you can always call us on 01789 339339 or
Chat on WhatsApp

Pre Purchase Questions

Sure, each listing has details about which vehicles the accessory will fit, but sometimes this can still be daunting.

If you're still unsure, you can always call us on 01789 339339 or even drop us a WhatsApp message on the same number. We generally reply instantly during working hours and often you'll get a reply out of hours too.

We have some pretty slick systems at Eagle 4x4 and some even slicker staff, so we do our very best to get your order sent out either on the same day as you place it, or if you place the order later in the day, we'll get it out next day for you.

Most items are sent on a Next Day or 1-2 Day Service, but some of the bigger bulkier items may take a day or two longer. If in doubt, you can always give us a call.

Of course!

If for any reason you've ordered the wrong item, it's arrived damaged or you simply don't like it (unlikely!), we'll help you through the returns process.

Why not frop us a WhatsApp message or give us a call on 01789 339339 and we'll talk you through the process

You can also view our full terms and conditions by Clicking Here

Normally we don't provide support during weekends or Bank Holidays. After all, we all deserve a break, don't we?

However, we're all workaholics, so sometimes you might get lucky if you use WhatsApp to message us on 01789 339339. If we see it, we'll reply to you. If not, don't hold it against us. We'll make it up to you as soon as we're back in the office!

Oh wow, the question that gets asked so much and is almost impossible to answer. Most of our accessories can be fitted DIY by practical people with just the simplest of tools. We have a YouTube Channel and on that channel we try to include as many videos as possible to help you. Of course you can always call us up for advice as well.

When all is said and done, it's almost impossible for us to know your skill level, but call us on 01789 339339 and we'll get a pretty good idea by chatting with you whether you'll be able to work it out. We've seen Engineers struggle with a set of wind deflectors and Office Admin types breeze through the installation of an electric roller shutter!

I wouldn't exactly call it a showroom, but if you give us a call first, we can get out the accessories you are interested in and you can come to Alcester and take a look. We'll talk you through your options and help you spend all your hard-earned!

At Eagle 4x4, we've got quite a few trucks kicking around and almost all of them have a front bar fitted before anything else.

Not only do they make the truck look badass, but they also give you some sweet protection from knocks to the front bumper. Check them out by Clicking Here

Aftersales Questions

Yes we do! At our base in Alcester we have a lovely workshop with even lovlier fitters who really know their stuff. More importantly we've got a waiting room with a pinball machine, Netflix, banging coffee and a sofa should you need a kip

Installation charges vary but we'll always do you a good deal, so give us a call on 01789 339339

We'll help you wherever we can. We have a technical support team who are really helpful and only sometimes grumpy!

We have a YouTube Channel and on that channel we try to include as many videos as possible to help you. Of course you can always call us up for advice as well on 01789 339339 or email support@eagle4x4.com.

Well, that's down to you. Wouldn't it be better just to come clean? Nah, thought not. Chances are your partner won't notice the front bar, big wheels, massive tyres, wind deflectors, LED Lighting etc. but if they do just tell them that you parked in public somewhere and when you came back, your truck had transformed itself into a mean machine. Blame AI and the Robots. Then change the topic of conversation by pointing at the sky and looking confused

All our products come with a warranty between 1-3 years, unless otherwise stated. if you have a problem, call us up and we'll do everything we can to keep you happy and get you sorted.

Most of the accessories that we sell should n't requre you to advise your insurance company, but some might. We're not insurance experts, so we can't really give a definitive answer. In simple terms, if you're worried about it, give them a call. They're not monsters (mostly) and some of them are even quite helpful!

No doubt your truck looks amazing and we want to see it!! Send us your pics via WhatsApp to 01789339339 and if you want us to, we'll add it to our website!

We really appreciate people taking the time to leave us a review. If you'd like to join them, then there's two ways you can do it; either through Google Reviews (preferred) or through TrustPilot.

Thought of a question we haven't answered? Contact Support